Hello, I'm
Graham Jack.

Solution Engineer • GTM Builder • AI Strategist

I work at the intersection of product, technology and sales — helping ambitious teams find their GTM motion, win complex customers and turn great technology into commercial outcomes.

Graham Jack
🇮🇪Dublin, Ireland
12+
Years in pre-sales
600+
Accounts supported
$250M+
ACV influenced
70%+
Avg close rate

About

The full picture

I’ve spent more than 12 years helping organisations connect technology, customer needs and commercial outcomes. My career has taken me through experience design, solution engineering, operations, program management and full-cycle sales — giving me an unusually broad perspective on what it takes to turn great technology into something customers understand, value and ultimately buy.

I’ve worked across every segment, from SMB and Commercial through to Mid-Market and Enterprise, supporting more than 600 accounts and contributing to some of Salesforce EMEA’s largest and most complex engagements. I’ve led discovery, designed solutions, presented to the C-suite, shaped deal strategy and worked alongside customers from first conversation through to commercial decision.

What interests me most is how great technology gets taken to market. How do you make a complex product’s value obvious? What problems matter enough to solve? How do you demonstrate value quickly, win customers and turn what works into a repeatable GTM motion?

My background in experience design and design thinking has a big influence on how I approach those questions. I like getting close to customers, understanding how they actually work, building and testing ideas quickly, and using what we learn to shape both the solution and the way we take it to market.

AI is increasingly part of that work. I use it hands-on to prototype workflows, explore use cases and help customers understand where it can create meaningful value — without treating AI as the answer to every problem.

Segments coveredSMB → Enterprise
Current segmentsMid-Market
Current territoryNordics
Current employerNotion
See what I’m building github.com/gjackirl
My Experience ↓

Experience

Where I've been

From design and solution engineering to full-cycle sales — every role has shaped how I understand technology, customers and GTM.

Senior Solutions Consultant, Mid-Market
Aug 2026 – Present
Dublin, Ireland
NotionNotion

Own the customer journey across the Mid-Market Nordics, from pipeline generation and first conversation through discovery, workflow design, commercial close, implementation and renewal. Build live with customers, translating complex workflows into tangible business value and commercial outcomes. Own the customer relationship end-to-end, accountable not just for what gets sold, but for the value realised and expanded over time.

Senior Solutions Engineer
Dec 2025 – Jul 2026
Dublin, Ireland
NotionNotion

Partner with customers to shape their AI strategy, helping them identify high-impact use cases and adopt AI in ways that solve real business problems. Lead discovery, demos and solution design across complex customer engagements. Bring a hands-on approach to AI, rapidly experimenting with new capabilities and translating them into practical solutions that customers can adopt with confidence.

Senior Solution Engineer
Aug 2024 – Nov 2025
Dublin, Ireland
SalesforceSalesforce

Partnered with customers across the UK & Ireland to understand complex business challenges through discovery, demos and strategic solution design. Helped organisations navigate digital transformation while exploring how emerging AI capabilities could create real business value.

Lead Program Manager, Solution Engineering
May 2023 – Aug 2024
Dublin, Ireland
SalesforceSalesforce

Led cross-functional programmes delivering internal products for the global Solution Engineering organisation. Partnered with designers, researchers, engineers and senior leadership to align priorities, drive execution and deliver tools that improved operational efficiency across the Solution Engineering organisation.

Operations Manager, Solution Engineering
Nov 2021 – May 2023
Dublin, Ireland
SalesforceSalesforce

Built the operational foundation for the EMEA Solution Engineering design team, creating scalable processes, tooling and metrics that improved planning, delivery and collaboration across the organisation. Partnered with regional leadership to help the team operate more effectively at scale.

Experience Design Lead, Solution Engineering
Apr 2016 – Nov 2021
Dublin, Ireland
SalesforceSalesforce

Established as the first Experience Design Lead within the EMEA Solution Engineering organisation, partnering with Solution Engineers, Account Executives and regional leadership on some of the region's largest opportunities. Led executive workshops, customer discovery and solution strategy, solving complex business challenges and supporting strategic enterprise sales engagements across EMEA. Mentored designers and helped build the region's experience design practice.

Associate Demo Engineer, Solution Engineering
Apr 2015 – Apr 2016
Dublin, Ireland
SalesforceSalesforce

Built custom demos and prototype applications that brought customer use cases to life. Worked closely with Solution Engineers and Account Executives to understand business challenges and create tailored experiences using Apex, Visualforce, JavaScript, HTML and CSS.

Local Data Evaluator
May 2014 – Apr 2015
Dublin, Ireland
GoogleGoogle

Evaluated data accuracy and applied judgment to make data quality decisions for Google Maps.

Accounts I've worked with ↓

Notable Accounts

Who I've worked with

600+ accounts supported across Salesforce EMEA and Notion — from fast-moving commercial deals to some of the largest enterprise engagements in the region. Below is a small example of some of the customers I had the pleasure of working with.

Retail & CG Financial Services Pharma & Life Sciences Automotive Manufacturing Luxury & Fashion Technology Media & Entertainment Energy & Utilities Travel & Transport Aviation Fintech Food & Beverage Professional Services
My Skills ↓

Skills

What I bring

A multidisciplinary skill set built across sales, technology and strategy — from hands-on solution design to C-suite conversations and commercial close.

🎯
GTM & Commercial
  • Pipeline generation
  • Discovery & qualification
  • Value-based selling
  • Deal strategy
  • Commercial negotiation
  • Executive engagement
  • Account planning
  • Competitive positioning
🛠
Technical & Product
  • Solution & workflow design
  • Live solution building
  • AI workflows & agents
  • APIs & integrations
  • CRM & SaaS platforms
  • Prototyping
  • Web technologies
  • Technical discovery
📊
Strategy & Leadership
  • GTM strategy
  • Customer insight
  • Design thinking
  • Cross-functional leadership
  • Process design
  • Program management
  • Stakeholder management
  • Coaching & mentoring
AI & Tools ↓

Applied AI

I use AI as a practical tool across GTM, customer work and prototyping — researching faster, building ideas, automating workflows and turning concepts into something customers can actually see and use.

RESEARCH & INTELLIGENCE
Customer & market research
Using LLMs to rapidly understand companies, industries, competitors and customer context before conversations begin.
PROTOTYPING
Rapid solution building
Using AI-assisted development and tools like Cursor to turn ideas into working prototypes, integrations and customer-specific experiences quickly.
AI WORKFLOWS
Agents & automation
Designing AI-powered workflows and agents that connect context, automate repetitive work and solve practical business problems.
GTM
AI-assisted selling
Applying AI across prospecting, account research, discovery preparation, deal strategy and follow-up to move faster without losing the human element.
CRAFT
LLM prompting & context
Working across leading models including ChatGPT and Claude, with a strong understanding of prompting, context and how to get reliable, useful outputs.
SYSTEMS THINKING
Multi-model workflows
Combining models, tools and automation into workflows rather than treating individual AI products as isolated solutions.

Contact

Let's talk

Based in Dublin, Ireland. Best reached on LinkedIn.

LinkedIn (preferred)
linkedin.com/in/grahamjackirl
📞
Phone
Available via LinkedIn
📍
Location
Dublin, Ireland
👋
Let's connect
View LinkedIn Profile