Hello, I'm
Graham Jack.
Senior Solution Engineer with 12+ years in pre-sales — from complex demo builds and discovery workshops through to C-suite engagement, across every segment from SMB to Enterprise.
🇮🇪Dublin, Ireland
Senior Solution Engineer with 12+ years in pre-sales — from complex demo builds and discovery workshops through to C-suite engagement, across every segment from SMB to Enterprise.
I'm a Senior Solution Engineer with over 12 years embedded in pre-sales. I've sat in every seat in the deal cycle — building the first demo, running discovery workshops, presenting to the C-suite, and operating the SE org from the inside. That end-to-end exposure across every angle of the sales motion is what makes this background different, and it's what I bring into every customer engagement.
I've worked every segment from SMB through to Enterprise, on deals of all shapes and sizes, including some of Salesforce EMEA's largest enterprise deals. Across 600+ accounts, I've built experience across almost every major industry vertical — from Financial Services and Pharma to Retail, Automotive, Luxury, and beyond.
Currently at Notion, covering Mid-Market and Commercial.
From Associate Demo Engineer to Senior Solution Engineer — every role inside the SE org shaped how I see and win deals today.
Customer-facing SE covering UK & Ireland, BeNeLux, and Nordics across mid-market and commercial segments. Running discovery, tailored demos, and technical evaluations. Partnering with AEs to drive pipeline and accelerate deal cycles. Actively using Claude, ChatGPT, Notion AI, custom agents, and Cursor to build smarter demos and automate SE workflows.
Partnered with sales teams, executives, and C-suite leaders to solve real business challenges. Deep discovery, strategic solutioning, and customer-first experiences that drive deal outcomes. Brought a cross-functional perspective from years across the SE org.
Program managed the Q Products team — internal tooling for the SE org — coordinating designers, researchers, and developers. Implemented Scrum; ran sprint planning, backlog refinement, and retrospectives. Reported program outcomes to senior stakeholders across a large sales organisation.
Founded the first DesignOps function in EMEA's SE design team. Built the BrandKit design system and Figma pre-sales system — touched 174 accounts and $99M ACV in a single half (+28% accounts, +50% ACV vs prior period). Introduced cost-per-deal and time-per-opportunity metrics across the org.
First Lead Experience Designer in EMEA — supported SEs and AEs on the region's largest enterprise deals. Presented strategies to C-level executives, facilitated discovery workshops, and spoke at customer-facing events. Mentored junior designers and led the EMEA design team across all regions.
Led pre-sales design efforts across EMEA, managing a high-volume request queue while working closely with Solution Engineers on high-value enterprise deals. Designed end-to-end UI/UX solutions from discovery workshops through to polished, customer-ready prototypes — ensuring every sales engagement was visually compelling and impactful.
Created custom UI/UX prototypes for sales demos, helping Solution Engineers showcase Salesforce solutions in a more engaging and differentiated way. Every design was fully tailored to support specific opportunities, building a reputation for quality and speed across the SE org.
Built custom demos for Solution Engineers using Visualforce, Apex, JavaScript, HTML, and CSS to bring Salesforce solutions to life for prospects. Collaborated closely with SEs and AEs to understand customer needs and tailor demos to specific business challenges. Developed prototype mobile and web applications to support deal closure.
A diverse background across every function in the SE org — from building the demo to running the room — is what makes this skillset different.
Using AI across the full SE motion — from pre-call research and demo builds through to follow-up materials — to move faster and deliver more for customers.
600+ accounts supported across Salesforce EMEA and Notion — from fast-moving commercial deals to some of the largest enterprise engagements in the region.
Based in Dublin, Ireland. Best reached on LinkedIn.
The best way to reach me is on LinkedIn. I respond quickly and I'm always open to a conversation.
View LinkedIn Profile